Artificial Intelligence (AI) is no longer a distant concept; it’s becoming a tangible part of daily life in Billings. Local businesses are leveraging AI to enhance services, and city policies are adapting to ensure ethical and secure AI usage.
Local Businesses Integrate AI
Several Billings-based companies are at the forefront of AI integration:
- Entre Technology Services: Specializing in managed IT services and technology consulting, Entre offers solutions that incorporate AI to improve network monitoring and cybersecurity for small and medium-sized businesses.
- NextX: Providing managed IT services, NextX utilizes AI-driven tools to enhance network support and cybersecurity solutions, ensuring local businesses operate efficiently and securely.
- InfiniTech: Founded in 2016, InfiniTech specializes in customized commercial audio/video and smart tech solutions. They integrate AI to offer advanced automation for HVAC, lighting, and security systems, enhancing both commercial and residential environments.
City Implements AI Security Policy
Recognizing the growing presence of AI, the City of Billings has implemented its first AI security policy. This policy addresses privacy concerns and ethical usage, explicitly forbidding the upload of sensitive personal information to AI models. Such measures aim to protect residents while fostering responsible AI adoption within city operations.
Educational Institutions Embrace AI
Montana State University Billings (MSUB) is incorporating AI into its curriculum, preparing students for a tech-driven future. Programs in computer technology and business now include AI components, ensuring graduates are equipped with relevant skills for the evolving job market.
Community Response
The integration of AI in Billings has been met with optimism. Local entrepreneur Robert Mason of InfiniTech notes, “AI allows us to offer more efficient and personalized solutions to our clients, enhancing their overall experience.” Residents appreciate the improved services and the city’s proactive approach to AI governance.
As AI continues to evolve, Billings stands as a testament to how communities can embrace technological advancements while maintaining ethical standards and prioritizing the well-being of their residents.

